For more than a year, we have been working on the systems that will form the foundation of our services for years to come. Soon you will see the first results. In this post, we explain what is changing, why we are doing it and how you can stay informed.
New support systems
Within the next few weeks, we will replace all of our support systems: the chat on our website, our helpdesk pages and knowledge base, and our status page. All of this is in preparation for the launch of our new hosting services.
Core: our own server stack
Web hosting, reseller and server packages will soon be delivered on Core, the server stack we have developed ourselves. Core is built for our customers, around what matters to them. In building it, we looked closely at the feedback we receive and at the way you actually use our services.
From then on, you manage everything from a single control panel — no matter how many services you have with us.
The biggest step in 22 years
Of all the upcoming changes, this is the most important one — and the biggest step we have taken in 22 years. It gives us full control over how our services are shaped, reduces our dependence on external suppliers and allows us to keep developing. As always, we will listen closely to the feedback you give us along the way.
Stay informed with our newsletter
Because a lot will change in the coming period, we are launching a newsletter. Sign up and you will receive an update at most once a month, covering:
- what is new;
- what we are working on;
- what you can take part in;
- what is planned for the month ahead.
You can sign up at xynta.com/en/newsletter.
What you will notice this month
You will notice the first changes this month. For every major update, we will publish a news post on our website and share it on our social media channels.
Do you have questions, ideas or feedback? We would love to hear from you. Feel free to get in touch.