Available 24/7
Live chat
Direct support via chat.
Start chat
Response within 12 hours outside office hours.
Hosting Advisor
Answer five questions, receive advice instantly
Not sure which hosting suits you? Answer five short questions and receive an immediate recommendation at service and package level — including an alternative for comparison.
Tailored advice
Five steps to the right hosting advice
- 5 short questions, instant result
- Recommendation at service and package level
- Includes an alternative for comparison
Personalised advice
Start the advisor
Answer the questions below and receive an immediate recommendation for the hosting that best suits your situation.
What would you like to do?
Choose the goal that best matches your situation.
Which platform do you use?
The platform determines which hosting environment suits you best.
Do you also need Office apps?
This determines which environment suits you best.
How do you want to manage accounts?
This determines which environment suits your way of working best.
How many websites or projects?
This helps us determine the right capacity for you.
What requirements matter to you?
Select everything that applies to you — nothing relevant? Feel free to skip this step.
What is your budget?
We will find a solution that fits your budget.
Frequently asked questions
Do you have questions about the advisor or our hosting services? Below you will find answers to the most common questions.
We are happy to help you personally. With more than 22 years of experience in hosting, we know exactly what questions come up — we will discuss your needs and give you honest advice on the hosting that best suits your situation.
Get in touch via chat, e-mail or telephone. During office hours we respond within one hour guaranteed; outside office hours within twelve hours.
Get in touch via chat, e-mail or telephone. During office hours we respond within one hour guaranteed; outside office hours within twelve hours.
Yes. After ordering, your Web Hosting or E-mail Hosting is active within five minutes — ready to use straight away, with no setup costs. WordPress Hosting and Reseller Hosting can be cancelled monthly; Web Hosting and E-mail Hosting annually. Any questions? Contact us.
Yes, upgrading is always possible. Downgrading is possible at the end of your current subscription period — annually for Web Hosting and E-mail Hosting, monthly for WordPress Hosting and Reseller Hosting. Upgrading can always be done immediately.
With a Managed VPS you can reduce processing power and memory, but storage space that has been allocated cannot unfortunately be reduced. We arrange the conversion free of charge — contact us and we will be happy to help.
With a Managed VPS you can reduce processing power and memory, but storage space that has been allocated cannot unfortunately be reduced. We arrange the conversion free of charge — contact us and we will be happy to help.
Certainly. You can transfer your domain name or names to us with ease — we support more than 500 extensions. Would you also like to move your website or websites? We offer a free migration service where we transfer your website, e-mail addresses and data to your new package.
The migration service is included with Web Hosting, E-mail Hosting, WordPress Hosting and Reseller Hosting. We also help free of charge in most cases with a Managed VPS. Want to be sure of what is possible? Contact us — we will look into it with you in advance, without obligation.
The migration service is included with Web Hosting, E-mail Hosting, WordPress Hosting and Reseller Hosting. We also help free of charge in most cases with a Managed VPS. Want to be sure of what is possible? Contact us — we will look into it with you in advance, without obligation.
Your own server — or Managed VPS — gives you the freedom to set up your environment exactly as you need it. That makes it the right choice for high-traffic websites, web shops or applications that demand more than a standard hosting package can offer.
Every package is delivered ready to use within one business day — standard with a comprehensive control panel, own name servers, monthly maintenance, daily back-ups, proactive monitoring and a free migration service.
Every package is delivered ready to use within one business day — standard with a comprehensive control panel, own name servers, monthly maintenance, daily back-ups, proactive monitoring and a free migration service.
Yes. Our Web Hosting, E-mail Hosting, WordPress Hosting and Reseller Hosting packages come with a 30-day money-back guarantee. Domain names fall outside this guarantee. A Managed VPS can be cancelled monthly — so you can try it without risk.
We work hard every day to give you the best possible hosting and are only satisfied when you are too. Not happy? Let us know — we will help you find a better-fitting package or ensure you receive your payment back promptly.
We work hard every day to give you the best possible hosting and are only satisfied when you are too. Not happy? Let us know — we will help you find a better-fitting package or ensure you receive your payment back promptly.
Personal advice
Prefer personal advice?
Prefer personal advice? Our team is happy to help — via chat, e-mail or telephone.
Response within 15 minutes
Personal advice, no sales pitch
Available 24/7
For questions you would like to explain in more detail.
Send email
Response within 12 hours outside office hours.
Closed
Phone
Personal contact when you need it.
Limited phone availability; outages covered 24/7.