Transparency

Our terms and policies — written to be clear and easy to understand

All our legal documents in one place — from our general terms to our cookie policy. We aim to write them as clearly as possible, so you always know exactly where you stand.

Policies and terms

Our agreements with you

The agreements we make with you and how we handle your data and your service.

General terms and conditions

The agreements we make with you when you take out a product with us — what you can expect from us and what we ask of you in return.

Data processing agreement

Do you process personal data through your service? Then we are your processor. This agreement defines how we process that data for you.

Privacy

An overview of what data we collect about you, why we do so, how long we keep it and what rights you have as a visitor or customer.

Disclaimer

We do our best to keep everything on this website correct and up to date. Read here what our liability is if something turns out to be incorrect.

Right of withdrawal

Ordered something and changed your mind? You have the right to cancel within 14 days of your order. Here you can read exactly how that works.

Cookies

We use cookies to keep the website working well and to improve it over time. Read which cookies we place and how to adjust your preferences.

Reports

Reports and responsible use

For reporting unlawful content or responsibly disclosing vulnerabilities — submit the form and we will get in touch with you.

Notice and takedown

Notice and takedown

Is there something on a website we host that should not be there? Let us know — we review every report and act as quickly as we can.

Responsible disclosure

Responsible disclosure

Have you found a security issue in our systems or services? Report it to us — we handle every report with care and in full confidence.

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Questions?

Do you have a question about our terms or policies?

Something unclear in one of our documents? Get in touch via chat, e-mail or phone — we are available day and night.