External server management

Server management by experts, wherever your server is hosted

Is your server hosted with another provider? We take care of the complete management — monitoring, maintenance, backups, and security — for a fixed monthly fee.

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Included
Included as standard
  • Proactive monitoring, 24/7
  • Daily backups, stored off-site
  • Monthly maintenance and security

Three management packages for your external server

We offer three levels of server management, each including proactive monitoring, maintenance, security, and daily backups.

Server management Most popular

Remote Core

Core management for your server — monitoring, maintenance, and daily backups included.

€ 119,-/ month
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Base

  • Proactive monitoring across 100+ data points
  • Monthly maintenance and optimisation
  • Security — firewall and web application protection

Specifications

  • Daily backup — 7-day retention
  • 1 remote-hands hour per month
  • 24/7 emergency number for incidents
  • Monthly management report
Server management

Remote Plus

More coverage — dual backups, extra remote-hands, and detailed reporting included.

€ 169,-/ month
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Base

  • Proactive monitoring across 100+ data points
  • Monthly maintenance and optimisation
  • Security — firewall and web application protection

Specifications

  • Twice-daily backup — 7-day retention
  • 2 remote-hands hours per month
  • 24/7 emergency number for incidents
  • Extended monthly management report
  • Proactive and preventive management

Everything from the previous package included

  • Everything in Remote Core
Server management

Remote Pro

Full coverage — priority support, four daily backups, and three remote-hands hours.

€ 269,-/ month
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Base

  • Proactive monitoring across 100+ data points
  • Monthly maintenance and optimisation
  • Security — firewall and web application protection

Specifications

  • Four daily backups — 7-day retention
  • 3 remote-hands hours per month
  • 24/7 emergency number for incidents
  • Extended monthly management report
  • Proactive and preventive management
  • Highest priority support

Everything from the previous package included

  • Everything in Remote Core and Plus

What we take care of for your server

From proactive monitoring to monthly reporting — these six components are included in every package, every month.

Monitoring

Your server is monitored day and night via our AI system across more than 100 data points. If something goes wrong, we step in straight away and resolve the issue for you as quickly as possible.

Maintenance

We keep your server up to date — at least once a month, more often when needed. Updates are only installed after careful testing, and we optimise the configuration based on your actual usage.

Security

We make sure your server is properly secured as standard and review the configuration regularly. If you have specific requirements, we are happy to tailor the setup to your situation and preferences.

Backups

Every day we back up your server and store it off-site. If something goes wrong, you can easily restore a file, a database, or your full server at any time via the client portal.

Remote-hands

Any server-related work outside the included management can be carried out by us against the applicable remote-hands rate — flexible and always planned in consultation with you.

Reporting

We keep track of everything we do on your server and record it in a clear report. You always know what has been done — from updates and optimisations to any findings.

Why clients choose us

More than 22 years of experience, personal contact, and an approach that fits your situation — that is what we offer.

More than 22 years of server management experience

More than 22 years of server management

We have been managing servers for individuals and businesses for more than 22 years — from simple web servers to complex environments with multiple servers and high availability requirements. You notice that experience in practice.

After hundreds of servers and thousands of websites, we have seen virtually every situation, every configuration, and every type of problem. That means we act quickly and confidently — without lengthy investigation at your expense.

The fact that we also host thousands of websites gives us an extra advantage: we understand not just servers, but the applications and environments running on them. That makes a real difference.
Custom server management — tailored to your situation

An approach that fits your situation

Every management package is a starting point, not a fixed boundary. If your situation does not fit a standard package — multiple servers, specific requirements, or particular wishes — we look together at what works.

We do not work with a list of what we will and will not do. If something matters to you, we discuss how we can handle it. Sometimes that means adjusting the package, sometimes it can simply be arranged in consultation.

A tailored approach is not the exception for us — it is the norm. We prefer to think one step further than strictly necessary, because a solution that fits your situation ultimately works better for everyone.
Personal contact for server management — no anonymous helpdesk

People who know your server

With us, you do not have a ticket number or an anonymous helpdesk. You speak with people who know your server, who know what has happened before, and who understand what is at stake when something goes wrong.

We deliberately work on a personal scale. Not because we do not want to grow, but because personal contact and short lines of communication are non-negotiable for us. Asking a question should be easy — and the answer should be right.

That personal character runs through everything: in how we get in touch after an action, in the honesty with which we say what is and is not possible, and in the attention we give to your server.
More about server management

Also of interest to you

Prefer server and management with one party? Or looking for extra guarantees alongside your current management? We have the right solution.

Managed VPS — server and management at xYnta

Managed VPS

Prefer server and management with one party? A Managed VPS at xYnta is delivered ready to use within one working day — including daily backups, security, proactive monitoring, and a free migration service.

View Managed VPS
SLA — guaranteed response times and priority support

Service Level Agreement

Want more certainty alongside your Remote management package? An SLA sets out concrete agreements on response times and how your requests and incidents are handled and prioritised — including outside office hours.

More about the SLA
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Frequently asked questions about external server management

Cannot find your question? We are happy to help via email, chat, or phone.

We manage servers running Linux-based operating systems, including Ubuntu, Debian, and AlmaLinux. If you have a different configuration, please get in touch and we will look at what is possible together.

When you take out a Remote management package, we are the only party with root and administrator access to your server.

This means there is always one clear responsible party: we know exactly how your server is set up, all work and configuration changes are documented, and we can act quickly and precisely when something goes wrong.

Shell access at user level remains available. Not sharing root and administrator access is a deliberate choice — and one of the ways we aim to provide you with the best possible service.

Not a problem. We coordinate the handover at a time that works for you and ensure a smooth transition. We start by taking stock of the current situation before officially taking over management.

Our 24/7 emergency number is available for incidents that require immediate attention. We respond as quickly as possible and resolve the problem for you. What counts as an emergency and what as a regular request is agreed with you in advance.

Yes, all Remote management packages can be cancelled on a monthly basis — with no minimum contract duration and no setup costs. You can end or adjust the management at any time.

The standard management tasks cover monitoring, maintenance, security, backups, and reporting. Work outside these tasks — such as software installations, application configuration, migrations, or specific customisation — is handled as remote-hands work.

This is always planned in consultation with you and at the applicable remote-hands rate. You are informed in advance of the expected time and costs involved.
Remote-hands

Need something extra? We are happy to help.

Does a task fall outside your management package? Not a problem — we take care of it and charge per quarter hour.

For everything outside the standard management — software installations, configuration work, migrations, and other technical tasks. Billed per quarter hour, transparently and without hidden costs.
  • During office hours € 20,- / quarter hour
  • Outside office hours € 40,- / quarter hour
  • Weekends & public holidays € 60,- / quarter hour

Get in touch — we discuss what you need and schedule the work at a time that suits you.

Ready to get started

Ready to put your server in good hands?

More than 22 years of experience, hundreds of servers, and personal contact. Curious what we can do for your server? We are happy to help.

We take over the management

Hosting your server elsewhere and looking for a reliable management partner? Send us a message — we discuss your situation and take care of the r…

Cancel monthly, no setup costs Proactive monitoring, 24/7 Personal contact and short lines of communication
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