Closed
Chat with our team
Personal contact with a colleague during office hours.
Start chat
Response within 12 hours outside office hours.
Contact
Personal contact — we are here to help
Do you have a question or can we help you with something? Feel free to contact us via chat, email or phone. We respond quickly and think along with you. For outages we are available by phone 24/7.
Included
Clear, personal and fast
- Contact via chat, email, WhatsApp or phone
- Quick and clear response
- Always straightforward communication
Online 24/7
Xyra, our AI assistant
Xyra is our AI assistant. She knows xYnta inside out and helps you get an instant answer to short, concrete questions — day and night.
- Instant answers, day and night
- Great for short, concrete questions
- A colleague is always one click away
Chat with Xyra
You are never stuck with the AI: just ask for a colleague and we will personally take over from Xyra.
How can we help you?
Choose the channel that works best for you. You can see our availability and expected response time straight away.
Available 24/7
For questions you would like to explain in more detail.
Send email
Response within 12 hours outside office hours.
Available 24/7
Low-threshold contact via your phone.
Open WhatsApp
Response within 12 hours outside office hours.
Closed
Phone
Personal contact when you need it.
Limited phone availability; outages covered 24/7.
Available 24/7
Ask your question via Messenger.
Send message
Response within 12 hours outside office hours.
Available 24/7
X
Quick question or update via X.
Send message
Response within 12 hours outside office hours.
Personal contact
How can we help you?
Briefly describe your question or situation. We respond quickly and think along with you.
When will you hear from us?
Outside office hours we respond within 12 hours, often sooner — over the past month we responded on average within 13 minutes.